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IT Service Management

“So…what's next?”

Sound familiar? As a recent graduate, you probably know this question all too well and knowing where to go next can be a challenge. At FDM we want you to apply what you’ve learned at degree level to a role that you’re truly interested in and fast-track your career to become a successful IT Service Management Analyst. Application support typically involves supporting the IT systems which are currently used across a business. Analysts are responsible for dealing with incidents and requests that an end user may have, and then providing or coordinating the solution. However, it doesn’t matter whether you have a background in production support or not, what matters most is your passion for technology and innovation.

As the UK’s leading IT Graduate Employer, FDM is a professional services provider to over 200 clients. You’ll start your journey towards becoming an Application Support Officer in our Singapore academy with fully-funded training as well as mentoring support throughout your career at FDM. Following the training, you’ll provide professional consultancy services to one or more of our clients in Singapore.

If you are passionate for Information Technology and have the drive to work with as an IT Specialist, we would like to hear from you!

Main projects:

  • Fixing application and system problems, or any incident that is disrupting the application service that business users depend on
  • Interacting and partnering with other IT teams, key stakeholders and users to find and provide solutions
  • Taking part in small scale application upgrades, configuration and maintenance across different environments, all in line with business requirements
  • Taking ownership of the production and application estate, ensuring a high service quality is delivered to all of the users

What we’re looking for:

  • Excellent communication skills and an ability to build relationships
  • Ambitious, with a drive to succeed within the IT industry
  • Degree educated, preferably within Science, Technology, Computing, Engineering, Math or similar
  • Strong analytical ability
  • Be able to make decisions within tight deadlines

To find out more about FDM’s Graduate Programmes, visit www.fdmgroup.com/sg

Whether you’ve been studying for a role in the technology industry or not, we have exciting opportunities available for you. We have multiple start dates all year round, so why not make an application today? Click to apply for the FDM graduate programme. If successful, you will be able to specify your interest for this particular role at a later point in the application process.

With the world at your fingertips, all you have to do is click apply.

  • Job type:Graduate jobs
  • Disciplines:

    Engineering, Information Technology, Mathematics, Science

  • Workrights:

    Singapore Citizen

  • Locations:


  • Closing Date:30th Jun 2018, 3:59 pm


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