Asia Pacific - Regional CRM Intern - Administration

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The Programme

To provide administrative, operational, and strategic support to regional CRM initiatives, roadmap and projects including (but not limited to): loyalty management system Kizuna, loyalty program management, customer engagement personalization journey, basic to advanced analytics and ad-hoc projects.   

The position will work alongside the Digital & Ecommerce department, Regional Brands team as well as local CRM and brands team. 

What You Will Do

  • Support the launch of Shiseido and NARS brands on loyalty management system Kizuna. 
  • Assist in loyalty program standardization for Shiseido, Cle de Peau Beaute and NARS.  
  • Compile best practices playbooks on CRM recruitment, campaigns, and member engagement, communications, and personalization.  
  • Assist in data analytics to derive insights and drive CRM objectives.  
  • Perform competitive analysis to identify gaps and potential growth opportunities.  
  • Work alongside CRM Manager to drive Pure Players growth such as Lazada and Shopee. 
  • Support CRM team in planning meeting agenda with global, regional and local stakeholders.  
  • Assist in CRM KPI reporting on monthly basis.   

Required Skills and Abilities

  • Proficient in Excel and PowerPoint.  
  • Willing to learn with an inquisitive mind, asking the right questions. 
  • A team player who is comfortable and happy to contribute to a dynamic team environment.  
  • Proactive and resourceful, able to work independently with supervision.  
  • Multilingual in one other Asian language will be an added bonus.  
  • Vocal and enjoy working in a team that values a family-oriented, success-achieving and fun-loving surroundings.  

Please only apply if you are able to commit to a 6-month full-time internship for the period Jul - Dec 2024 / Aug - Jan 2025.

About Us:

Shiseido is one of the top cosmetics companies in the world, with a rich portfolio of international brands in 120 countries and regions.

Among others, Shiseido owns the following prominent cosmetics, skincare and fragrance brands: SHISEIDO, NARS, Clé de Peau Beauté, BENEFIQUE, ELIXIR, IPSA, MAQUILLAGE, INTEGRATE, AUPRES, ANESSA and ISSEY MIYAKE.  

Our mission―BEAUTY INNOVATIONS FOR A BETTER WORLD―is to offer solutions to social problems and achieve a sustainable society, helping people find happiness through our mainstay beauty business. We strive to create a better world through beauty innovations, as we perceive and respond to each person's profound need for betterment in an ever-changing global environment.  

For more than 150 years our history and tradition have been built on distinctive innovations in each era. Today, we are taking on new challenges and making a concerted effort across the entire Group to pursue innovations that break the status quo and meet the diverse beauty values and needs of people around the world. 

Closed 14 days ago
Closed 14 days ago
  • Job type:Internships
  • Disciplines:
  • Citizenships:
  • Locations:
  • Closing Date:10th Jul 2024, 6:00 pm


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