Intern -Consumer Science & Product Experience-CSPX- COP - Pharmacy

The Programme

We are looking for an intern to assist the Consumer Science and Product Experience (CSPX) Community of Practice (COP) R&D team in delivering strategic and future innovation programs for Haleon Consumer Health R&D. 

Name & Title of Hiring Manager: Director, Consumer Science and Product Experience, R&D. 

Number of internship positions: 1. 

Preferred Period of Internship Required: June 2024 – December 2024. 

Preferred School/Course of Intern: Penultimate students majoring Food Science, Life Science or similar disciplines with working knowledge on data science (AI/machine learning/coding) preferred. 

The Intern will work under the supervision of the Consumer Science and Product Experience (CSPX) COP Lead and collaborate with other functions of Commercial, Innovation, Manufacturing, Medical, Regulatory, Insights and R&D scientists in the company to provide appropriate and timely input into our future innovation program and initiatives. 

You will be required to support the Consumer Science and Product Experience Community of Practice (CSPX COP) team in undertaking consumer research, data analysis & innovation workshops, including evaluating & summarizing consumer and sensory data for communication and reporting. 

Key responsibilities include:

• Superiority: supporting the Superiority program to promote best practice sharing and reapplication, data analysis and reporting of current Ratings and Review Dashboard to share with BU’s/Categories, data analysis of current/historical data to establish product performance scorecards and standards for each BU/Category, supports CSPX COP team in conducting superiority workshops.
• Closeness: supports CSPX COP team in coordinating consumer closeness program particularly on logistics and knowledge dissemination.
• Training: supports CSPX COP team in coordinating training sessions for CSPX team members in BUs/Categories.
  • Knowledge Management and Compliance supports CSPX COP team to maintain, coordinate implementation of improvements on the Observatory and supports in the simplification and compliance initiatives for CSPX team.
• Data Science: supports CSPX COP team in maintaining data lake, setting up data applications for dashboards and data visualizations of consumer/sensory data, developing and updating predictive models for various products/formats.
• Trends and Landscaping: understanding consumer, competitor, product trends to generate new insights and opportunities relevant for Consumer Healthcare categories (Pain Management, Respiratory and Skin Health, Oral Health and Wellness)
• Data Mining: conducting review and analysis of previous consumer studies to generate new insights and learning to strengthen current proposition or identify new opportunities for further research and exploration.
• Consumer/Sensory Research: assist in the preparation, planning, conduct, data analysis and documentation of consumer studies in CH R&D.
  • Coordinating with other functions to prepare for consumer research studies – questionnaire review/alignment, sample preparation and shipments, internal clearances and approvals.
  • Coordinating with respective agencies for preparation and conduct of consumer research studies.
  • Assist in the preparation of reports and documentation of relevant studies following internal SOPs and guidelines.
• Innovation Workshops: assist in the preparation, planning, and conduct of innovation workshops for CH R&D.
  • Working with internal and external partners to prepare for innovation workshops.
  • Assist in facilitation and execution of Innovation Workshops. 

Learning Outcomes

Throughout the course of the internship, you will attain the following learning objectives:

• Obtain high level overview of the R&D/Innovation processes and activities and its position in the product lifecycle.
• Understand importance of consumer and sensory sciences in product development and market success.
• Understand relevance and applications of fundamental science / technical knowledge to industry / product development. 

This role is an excellent opportunity to learn about the fast-moving consumer healthcare (FMCH) industry and experience the role of research & development in shaping business strategy and success.

This role will be based in Singapore. 

Required Skills and Abilities

We are seeking candidates with the following skills and competencies.

Business Skills and Competencies:

• Educational background – studying Pharmacy, Food Science or Life Sciences related degree (Penultimate students preferred).
• Proficient in use of IT and software/systems, including document management and database systems.
• Working knowledge in data science, AI/Machine learning and coding in python/R. 

Behavioral Skills and Competencies:

• Strong written and oral communication skills.
• Deadline-driven, flexible with self-reliance to work in an empowered environment.
• Awareness and ability to work within culturally diverse teams.
• Demonstrated ability to take initiative, think and work independently, and problem-solve.
• Strong drive for performance and attention to details.
• A keen interest in consumer healthcare science, product and development, and a passion for knowledge. 

About Us:

We’re Haleon - A new world-leading consumer healthcare company.

Shaped by all of us. Together, we’re improving everyday health for millions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science.

What’s more, we’re achieving it in a company that we’re building together. In an environment that we’re co-creating. And a culture that’s uniquely ours.

Care to join us - It isn’t a question.