Fraud Data Analyst Intern-Trust and Safety-Regional Operations-Engineering- 2024

The Programme

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products.

The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates.

The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. 

What You Will Do

• Apply investigational skills to monitor, audit, and analyze potential fraudulent cases and produce root cause analysis. 
• Utilize data tools to design data-driven strategies for fraud prevention and detection. 
• Understand the trends and intelligence of fraudulent activities in each local market. 
• Communicate findings to key stakeholders and manage timeline of projects.
• Maintain regular fraud reporting, to define and improve key performance metrics. 

Required Skills and Abilities

• Currently pursuing a diploma/degree in Business, Engineering or relevant disciplines.
• Excellent communication skills (written and verbal).
• Ability to use SQL or Python to process and analyze data.
• Strong data analysis and correlation skills to mine the characteristics of different scenarios from complex data sets, is a strong plus. 

Full time interns (6 months with LOA) are preferred.

Part time interns (min 3 days a week) are also welcome to apply. 

About Us:

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan.

It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.

Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimization and localized user-centered strategies.