Payment Intern - Business Intelligence & Planning - Cross Border Ecommerce

The Programme

The Cross Border team at Shopee empowers sellers from all over the world to sell into the Southeast Asia and Taiwan region.

The team helps sellers to market their products across the 7 markets and provide enabling services such as cross border logistics, operations, payments, product related services, overseas warehouse fulfillment and business intelligence.  

What You Will Do

• Oversee day-to-day seller escrow payout from SEA/LATAM markets to our cross-border sellers in CN/KR etc.
• Develop and implement best practices/SOPs for Cross Border finance reconciliation across markets.  
• Assist in maintaining and building payment data dashboards (i.e. SLA, volume, cost etc.)
• Conduct root cause analysis with operational performance issues and build up the knowledge base.  
• Understand the current systems’ capabilities and limitations, initiate and spearhead internal projects to optimize existing practices/processes/systems.
• Identify issues, develop hypotheses, gather and analyze data, and present findings and recommendations to facilitate leadership decision making. 

Required Skills and Abilities

• A good degree from a recognized institution. 
• Strong ability to execute, navigate through ambiguity, learn fast and manage projects from end to end.
• Strong communications skills and stakeholder management.
• Possess strong analytical skills and sensitivity to data.
• Strong ability to adapt and grow in a young and dynamic team.

About Us:

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan.

It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.

Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimization and localized user-centered strategies.