Senior Associate Engineer - Catalyst WSP

Singtel x Singapore Institute of Technology have embarked on a Work-Study Programme (WSP) launched in Feb 2023. The WSP is called “The Catalyst Programme” which is a structured on-the-job (OJT) development WSP that allows Polytechnic Diploma holders to secure a full-time position with Singtel while pursuing a university honours degree in Applied Computing. This programme is open to Singtel’s internal employees as well as external polytechnic diploma holders preferably from the ICT domain. Non-ICT diploma holders are encouraged to apply as well. In line with building capability in Singapore ICT sector this program will develop & groom talent over a 3-year period completing micro-credentials for each module which eventually stack-up to an honours degree in Applied Computing. Candidates will be offered a specific role as the one shared below. Are you ready for this challenge?

Singtel Group Enterprise is the leading ICT solutions provider in Asia Pacific. For businesses, Singtel offers a complementary array of workforce mobility solutions, data hosting, cloud, network infrastructure, analytics and cyber-security capabilities. Creativity and innovation drive everything that we do. We constantly look for better ways of doing business, create distinctive solutions and develop compelling business models that deliver new value to our customers and ourselves.

The role of the Service Delivery and Operations Associate Engineer is assist the Engineer to deliver projects (build, expand, enhance)  on the Networks Cloud and follow through with the operations and maintenance of it to ensure that it meets the service level targets.

Job Responsibilities

Service Delivery

• Involve in technical implementation and delivery for enhancement projects
• Assist in validating the test cases for the service
• Perform system and service testing to roll-out new related products and services.

Service Operations

• Responsible for supporting the daily operation of servers (HW & SW mainly in Linux OS) and storage systems.
• System and Platform Patch loading, implementation of software and hardware upgrades
• Monitoring of System alarms and execute commands to rectify possible issue. 
• Will need to work outside normal working hours to carry out upgrades and patch loading as such activities may disrupt services.

Pre-Requisite

• Basic knowledge on Linux Operating System
• Basic knowledge on IP networking fundamentals
• Knowledge on programming and writing Shell Scripts

Requirements:

• A completed diploma from a reputable Polytechnic
• 3 years or less work experience